Our Incident Response Services
Full lifecycle support from first alert through to recovery. We help you contain the threat, understand what happened, and get back to business.
🚨 24/7 Emergency Response
Immediate triage and response with expert responders on standby for remote or on-site deployment. We answer when you call.
🔒 Threat Containment
We locate the source of the breach, isolate affected systems, and implement containment measures to stop further spread.
🔍 Root Cause Analysis
Detailed investigation of what happened, how it happened, and what data or systems were impacted. Forensically sound methodology.
📋 Regulatory Guidance
Navigate breach disclosure obligations under Australian privacy law and other regulatory frameworks. We help you meet your notification requirements.
🔧 Recovery & Remediation
Work with your internal or external IT teams to securely restore systems and close the gaps that led to the incident.
📄 Post-Incident Reporting
Full incident report, executive summary, recommendations and lessons learned to strengthen your defences. Documentation for insurers and regulators.
When Should You Call Us?
Don't wait for an issue to escalate. We're here to support your legal strategy with the facts that matter.
🔐
Ransomware Attack
📧
Business Email Compromise
🚨
Data Breach
👤
Insider Threat
📋
Regulator Notification
Why Law Firms Choose Cyooda
📞 24/7 Availability
Incidents don't wait for business hours. Our emergency line is answered around the clock: 1300 281 114.
⚖️ Former Law Firm CISO
Our founder was CISO of King & Wood Mallesons across 26 countries. We understand how firms operate under pressure.
🛡️ NSW Master Security Licence
Properly licensed for investigation work under NSW law. A credential not all incident responders hold.
🔍 Forensics + IR Combined
We preserve evidence while we respond. If your incident becomes litigation, the chain of custody is already intact.
🤫 Legal Sector Experience
We understand privilege, client confidentiality, and regulatory obligations. Your incident stays discreet.
😌 Calm Under Pressure
We've handled incidents at major firms. Clear communication, no panic, practical guidance when you need it most.
What our clients say
How We Respond
From first call to full recovery, here's what to expect.
Triage
Immediate assessment of scope and severity. We determine what's happening, what's at risk, and what needs to happen first.
Contain
Isolate the threat to prevent further damage. This might mean taking systems offline, blocking access, or implementing emergency controls.
Investigate
Root cause analysis to understand how the breach occurred, what was accessed, and whether data was exfiltrated. Evidence preserved for potential legal proceedings.
Remediate
Securely restore systems and operations. Close the vulnerabilities that led to the incident. Verify the threat is fully eradicated.
Report & Improve
Full incident report for leadership, insurers, and regulators. Recommendations to prevent recurrence and strengthen your security posture.
Related Services
Incident response works hand-in-hand with these services.
🔍
Digital Forensics
Court-ready evidence collection and analysis when your incident becomes a legal matter.
📱
Mobile Forensics
Device-level investigation when mobile phones or tablets are involved in the incident.
🧭
Security Leadership
Ongoing strategic guidance to strengthen your security posture and prevent future incidents.
Lvl 17, Angel Place,
123 Pitt Street,
Sydney
NSW 2000
(02) 7230 1350